keynote: customer experience
Nienke Bloem CCXP CSP MBA is often referred to as the Customer Experience Guru. She is a keynote speaker on Customer Experience and inspires audiences worldwide with best practices and proven methodologies. As a CX entrepreneur, her business has grown exponentially in recent years. She runs a speaker business, a CX Game company and she is the ‘go to’ for CX training.
She is also an associate partner of a CX Consultancy firm. You can safely say that ‘she breathes CX’. Bloem is one of eleven resource and training partners of the CXPA (worldwide) who are allowed to train others to achieve their CCXP accreditation. Her CX Masterclasses receive five-star reviews and help CX executives and teams move toward greater customer centricity. Nienke’s blogs are well read (she blogs for CustomerFirst, among others) and she started a CX YouTube channel to share customer experiences all over the world.
With her 20 years of experience in strategic change management positions within the telecom, travel, financial and IT industry, Nienke knows how companies work and she speaks the corporate language. But on stage, her talks are always inspiring and hands-on. It is not without reason that her motto is ‘Making Customer Experience Work’. She is happy to help you with creating great customer experiences so that you achieve even better business results.